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Free helpdesk tools for ITIL & Service management · Mint Service Desk - ITSM platform for everyone · TOPdesk Free · OTRS · GLPI - Gestionnaire libre de parc. ITSM tools help infrastructure and operations (I&O) organizations manage the consumption of IT services, the infrastructure that supports the IT services. Flexible ITIL Service Desk and ITSM Bring agility and control to your IT service operations and deliver exceptional service to customers across the enterprise.

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Service Desk is an IT ticketing system that allows enterprises to implement strong and effective workflows as defined by ITIL. Set up workflow Now! C2 ATOM is an integrated IT service management software designed for companies seeking to provide quality service delivery. It is also an ITIL certified service. Mint Service Desk is the first ITSM Software that brings you functionalities of enterprise platforms for a reasonable budget.‍.

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SMART Service Desk v11, has 11 processes complying with the latest ITIL® guidelines set by PinkVERIFY and the ITIL Software Scheme (ISS) from AXELOS. Service desk software provides a ticketing platform for internal IT service management. Service desks serve as a single point of contact (SPOC) within a. ITSM tools help infrastructure and operations (I&O) organizations manage the consumption of IT services, the infrastructure that supports the IT services.